Mobile working, providing individuals with the ability to work offsite or on the move through the use of mobile technologies and services, is on the increase in the UK, with research predicting that mobile workers will account for 73% of the UK’s workforce by 2012. The advent of mobile working means that SME (small to medium business) owners no longer need to invest in large office spaces nor worry about reduced productivity when staff are working off site.
In fact, mobilising a workforce can bring significant benefits to a business in terms of cost, flexibility and productivity – boosting growth and improving customer service levels.
Already voxclever provides these benefits to over 4,000 SMEs and over 20,000 individual users, offering solutions to enable staff to keep working whatever their location, so that housing every member of staff in one central office is no longer necessary. This in turn can cut costs, and allows staff to be based wherever needed, which could mean making them more available to clients.
Some business owners may still be wary of mobile working, concerned that employees will feel disconnected; but by providing employees with the right communications and IT tools such as internet telephony, workforces can have access to important data and information – and each other - as and when they need it. A workforce’s productivity will be improved as a result, with the number of hours wasted travelling between meeting locations, for instance, cut dramatically.
To give an example, mobile working is particularly beneficial to businesses that employ a number of sales people or staff that spend a large proportion of their time working at client sites. A mobilised sales team keeps costs low while enabling access to the latest information, presentations and prices, generating higher new business conversion rates and ultimately better customer service.
Voxclever provides a variety of services to SMEs including VoIP for business and small business IT as well as providing specialist small business VoIP services which enable flexible and seamless mobile working for staff.
